OUR SATISFACTION GUARANTEE Everything listed on our site is unconditionally guaranteed. If you are not satisfied with something, please send it back within 30 days of receipt and we will gladly exchange, credit, or refund the cost of the item. Shipping and handling cannot be reimbursed, so please be aware that if you are purchasing a product that has "Free Shipping" our actual shipping costs will be deducted from your return refund. In addition some of our items carry a restocking fee which will be deducted from your return should you wish to return them. About The Healdsburg Dog House:The Healdsburg Doghouse is a fun and exciting community-focused shop. We sponsor lots of events such as the Canine Carnival in May, the Howl-o-ween Parade in October, and Santa photos (for people and their pets) in December. We offer free doggie ice cream in the shop to all visiting dogs. All of our events are fund raisers that benefit our Animal Shelter and local dog parks.Our shop is in the small country town of Healdsburg, California, pop.10,000. In its fourth year of businees, The Healdsburg Dog House has become both a tourist destination and a local institution. Owner Natalee Tappin was born and raised in Healdsburg, and keeps the prices affordable and the inventory high-quality and unique.
We charge shipping fees based on the cost of the order (see below). For 2ND DAY AIR or International orders, contact us for a quote. SHIPPING & HANDLING RATES (U.S. Only):
$0 to 10.99 - $2.00
We know you and your best friend(s) are going to love our products, you won't want to return anything! But just in case you need a different size, etc. here is our policy: |